Privacy Policy

At HCS Berkshire, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, https://hcsberkshire.com. We encourage you to review this policy to understand our practices regarding your personal information.

1. Information We Collect

Personal Data: When you place an order, subscribe to our newsletter, or contact us for support, we may collect your name, delivery address, email address, phone number, and order details. For orders involving online payments (e.g., EasyPaisa or JazzCash), we may also collect payment information such as transaction IDs and sender details to process and verify your payment. No payment information is stored for orders paid via cash on delivery.

Usage Data: We gather data on how you use our site, including your IP address, browser type, pages visited, visit duration, and other technical data to improve your experience.

2. How We Use Your Information

We use the information we collect to process and deliver your orders, manage your preferences, send order updates or promotional offers, enhance our website and customer service, and meet legal requirements where applicable.

3. Sharing Your Information

We do not sell or trade your personal information with third parties. It may be shared with trusted partners (e.g., delivery services or website hosts) who assist us, provided they maintain confidentiality. We may disclose information if required by law or to protect our rights, property, or safety.

4. Data Security

We employ robust security measures to protect your personal data during order placement or submission. For orders involving online payments, transaction data is handled securely by our payment processors and not stored on our servers; cash on delivery orders are managed through our delivery process.

5. Your Rights

Depending on your location, you may have rights including accessing your personal data, requesting corrections, erasing data under certain conditions, restricting processing, objecting to its use, or requesting data portability. To exercise these rights, contact us at hcsberkshire@gmail.com. We aim to respond within one month.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. These small files help us recognize your preferences. You can manage cookie settings in your browser, though disabling them may limit some site features.

7. Third-Party Links

We may link to third-party services or products. These have their own privacy policies, and we are not responsible for their content or practices. We welcome feedback on linked sites to maintain our site’s integrity.

8. Changes to This Privacy Policy

We may update this policy and will notify you by posting the revised version on this page. Please check back periodically for updates.